Training & Support | Canvas at UBC

Canvas workshops, online training and tutorials, and one-on-one support are available to help you get the most out of Canvas.

Workshops and drop-in Canvas studio time (UBC Vancouver): Canvas training and drop-in studio time is offered throughout the year by the Learning Technology Hub. The Faculty of Arts also offers in-person Canvas training sessions.
In-person support and workshops (UBC Okanagan): The Centre for Teaching and Learning offers Canvas workshops and in-person support.
Canvas 101 online training: UBC’s self-paced Canvas 101 online training course for instructors shows you how to design, deliver, and manage your Canvas courses.
Online guides and tutorials: Instructure, the company that designed Canvas, offers online Canvas guides and video tutorials tailored to the needs of instructors and students.
External tool integrations: If you have questions about using a specific tool with Canvas, please check out the tool guides on the Learning Technology Hub website or contact the Learning Technology Hub.
Canvas FAQ: Still have questions? Check out our FAQ.

UBC Vancouver: If you’re based at UBC Vancouver and would like support with Canvas, we recommend making your faculty’s Instructional Support Unit your first point of contact.
UBC Okanagan: If you’re teaching at UBC Okanagan, please contact the Centre for Teaching and Learning (ctl.helpdesk@ubc.ca) for assistance with Canvas.
Learning Technology Hub: All faculty and staff are invited to call, email, or visit the Learning Technology Hub for assistance with Canvas. Drop-in Canvas Studio sessions take every Monday afternoon in the Irving K Barber Learning Centre.

Students can contact UBC’s Information Technology Service Centre (ITSC) for technical assistance with Canvas, using their online form.
Students who are using Canvas for the first time will want to check out UBC’s Canvas website for students. This website includes links to Canvas resources, a Canvas FAQ, and a blog with Canvas tips written by UBC students.